Warranty information
Warranty period
Ritkeep offers a comprehensive warranty from the date of purchase. During this period, we guarantee that your product will be free from defects in materials, workmanship, and function. The warranty applies exclusively to the original purchaser of the product, for as long as you remain the owner. Please note that the warranty is non-transferable.
construction
FOR ALL WARRANTIES * The warranty may be voided for products damaged by negligent or improper use, alteration, maintenance, storage, or handling by the user. Any specific issues with a RitKeep product with which a customer is dissatisfied will be reviewed on a case-by-case basis. Please note that our warranty does not cover the maintenance and upkeep of any product or dumbbell. We recommend that you properly maintain and care for your product for a lifetime of use.
**The warranty against bending does not apply to bars damaged by negligent or incorrect use, alteration, maintenance, storage, or handling by the user. Improper dropping of the bar (e.g., dropping the bar onto a box, bench, spotter arms, or pegs in a power rack, excessive dropping with inadequate or damaged bumpers, excessive dropping with iron plates, excessive dropping onto concrete or similar surfaces, and similar uses) is also considered negligent or incorrect use. Any specific issues with a RitKeep product that result in customer dissatisfaction will be reviewed on a case-by-case basis.
| material | guarantee |
| Frame | 2-year warranty |
| Pulldown bar, dip bar, landmine, T-bar, safety arm, D-shaped handle, J-hook | 1 year warranty |
| Wheels, cables | 90-day warranty |
| dumbbells | 2-year warranty |
| weight plate | 2-year warranty |
| weight bench | 1 year warranty |